Pickup Mtaani support
How can we help?
Get help with our services or request deletion of any Pickup Mtaani account. You can email us even if you no longer have access to the app.
Delete your account
Email Pickup Mtaani support to request deletion of your account and associated personal data. Tell us which account type or app you use, and include the name and email address or phone number linked to your account. Our team will verify ownership before processing the request.
What happens to your data?
Deleting your account also removes its associated personal data. Some delivery, payment, tax, security, or audit records may need to be retained where required. We will explain any next steps if your account has an open delivery, payment, or other pending activity.
Request deletion by email
Use the email address on your account if possible. If your account has no email address, include its registered phone number and an email where we can reply. Never send a password or one-time code.
Email account deletion request